Terms & Conditions Agreement

Unless a prior written agreement has been established the following Terms & Conditions apply to all BAC Transportation services. By making a booking through the various booking channels BAC Transportation offers (by phone, website, mobile app, text message, third party, etc.), you make an offer to book a reservation at the price listed for such reservation. This offer shall become a binding contract formed in Alaska, under the terms and conditions listed below when the offer is accepted by BAC Transportation. You will receive proof of the confirmed reservation booking via an e-mail confirmation, which means the reservation has been confirmed by BAC Transportation. Once the confirmation is sent, the reservation details must be reviewed carefully to ensure that everything is correct. If any details need to be updated it is up to the individual responsible for payment on the reservation to notify BAC of those updates. All Reservations must be paid in full 24 hours before the service date and BAC reserves the right to cancel a reservation if payment is not received. All charges incurred are billed to the responsible party’s credit card unless direct bill arrangements have been made according to BAC Transportation’s Direct Bill procedures. BAC Transportation may accept cash or checks for a reservation payment upon approval with an authorized credit card guaranteed and valid Identification. Payments made by check may be required to be received in advance for the payment to clear before services are rendered. Rates, Charges, and terms are subject to change without notice.

Cancellations & Changes

Cancellations made 13 days or less to date of reservation are non-refundable.

Airport transfer cancellations made 24 hours or less to date of reservation are non- refundable.

Reservations made for prom are non- refundable.

Cancellation notices may vary due to local conditions (i.e. weather), event, vehicle type and market area.

Special events and peak time periods may be subject to different cancellation terms depending on the events.

Time changes made with less than the required cancellation notice may be subject to additional charges. For example a trip is booked from 6am to 8am and at 5:30 am a call comes in to move the time from 8 am to 10am. The reservation will be subject to the original reservation fees billed for the 6am-8am time block plus the new reservation of 8am to 10am.

Additional Charges to include reimbursement for tolls, parking, permitting, event fees and client requested amenities may apply.

Minimum Hourly Rentals

Special Events & Peak Demand Rental Time

Special events, Prom dates, and peak time periods are subject to dynamic pricing and higher hourly minimums.

A fee equal to the entire booking amount is charged for services scheduled and the client does not show up at pick up location.

A fee of $100 or more may be charged to the responsible party credit card for any extraordinary cleaning.

Smoking of any kind is prohibited inside the vehicle and subject to a $100 fine per incident.

If a reservation extends past the initial payment and agreed upon time frame, payment for the extension fee must be paid to BAC Transportation before the trip extension commences. BAC Transportation reserves the right to approve or deny the extension request based on safety, inventory, or other relevant factors.

Reservations that end earlier than scheduled are called early dismissals and the unused rental hours are non-refundable. Delays or trip extension caused by unsafe road conditions, road construction, or other acts of God are subject to the trip extension fee.

Gratuity paid to a chauffeur for services rendered is customary but at the discretion of the client.

No gratuity is charged to a reservation upfront unless requested by the client and 100% of any gratuity BAC Transportation receives for a chauffeur from a client is passed to the intended chauffeur.

Reservations that are multiple-day trips in which a BAC Transportation staff member must overnight in a location are subject to a $50 per day Per Diem charge and a charge to cover private lodging accommodation for the staff member (if private lodging accommodations are not already provided).